Terms and Conditions

Arthro Vite Ltd is completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at info@arthrovite.com

All prices quoted may be subject to change.

Making A Purchase:
Making a purchase could not be easier. Just browse our store, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Checkout" and you will be asked for a few details that we need to be able to satisfy the order.

Shipping And Handling:
Our prices include Free P&P within the UK, usually all orders placed before 3:00pm are dispatched the same day via Royal Mail or Fed-Ex.  Any stated delivery date, period or rate is given as a guide only and the seller accepts no responsibility for loss or damage resulting from delay howsoever caused. 

Back Orders:
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges:
For orders made from the UK or the European Union, 20% VAT is added were applicable (please note both Activ Vite & Collagen Plus are zero rated for VAT).  All other orders are VAT free and you should click the exempt button to reduce VAT to zero.

Credit Card Security:
All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption, provided by RBS WorldPay (the leading provider of internet payment solutions).  They are not held in clear text on any web site.

We guarantee your satisfaction. All returns will be accepted if received in new condition. Returns must be authorised before returning. These will then be refunded or exchanged.

Reaching Us:
If you need to reach us, please email us on info@arthrovite.com
 alternatively, you can call on 01772 468495 or write to us at 2 The Brooklands, Wrea Green, Preston PR4 2NQ

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